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About Us

Our Mission & Vision

At Granado Technologies, our mission is to empower businesses through technology. We are dedicated to providing top-tier IT solutions with unwavering professionalism, agility, and collaboration. Founded in 2021, we saw an opportunity to deliver both hands-on technical support and strategic IT management under one roof. Our vision is to be the most trusted IT partner for companies seeking reliability, innovation, and personalized service in their technology operations.

Who We Are

Granado Technologies is a team of passionate IT professionals headquartered in San Antonio, Texas (with operations serving clients nationwide). Our leadership brings decades of combined experience in IT field services and managed IT support. Led by industry experts who have overseen complex technology deployments in sectors like retail, logistics, and corporate enterprises, we’ve built Granado on a foundation of expertise and customer-centric values. We believe in forming long-term partnerships with our clients – your success is our success.

  • Founded: 2021 by a group of IT service veterans committed to exceptional client service.
  • Clients: From local small businesses to multinational enterprises, including retail
    chains and corporate offices.
  • Expertise: IT field support, network infrastructure, structured cabling, managed services,
    security systems, and more – a truly all-in-one solution provider.

Our Approach

“One Team” Philosophy

We function as your IT department, aligning with your workflow and culture to deliver tailored solutions with minimal disruption.

Innovation

We stay ahead of evolving technologies—like Wi-Fi 6, cloud network management, and advanced surveillance analytics—continuously training and adopting new tools to deliver innovative solutions for your business.

Quality and Reliability

We follow strict quality processes, use certified technicians, and meet industry standards like TIA/EIA and ITIL to deliver reliable, scalable, and secure solutions.

Why Granado Technologies?

What makes Granado different is our commitment to comprehensive service. Few providers bridge the gap between onsite field work and back-end IT management as seamlessly as we do. Because we handle such a wide range of IT needs, our clients can make one call for any tech issue or project, confident that Granado will take care of it. We emphasize:

Responsiveness

Fast reaction times and adaptive scheduling to meet urgent needs and deadlines.

Accountability

Clear communication and full transparency. We deliver detailed reports and keep you informed at every stage.

Customer Satisfaction

Proven results backed by long-term client relationships and your business uptime.

The Go-To IT Guys

We are proud of the reputation we’ve earned as “the go-to IT guys” for many businesses. Granado Technologies continues to grow primarily through referrals and word-of-mouth, which we believe is a testament to the trust we’ve built with our partners.

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Customer Testimonials

Granado Technologies has been our IT backbone for the last 3 years, and their service is
reliable beyond compare. We run a multi-state retail operation with 50+ stores, and Granado
handles all our tech needs – from setting up new locations to daily managed IT support. Their
team has consistently gone above and beyond, often resolving issues before we even notice
them. The 24/7 monitoring and quick field support response have virtually eliminated downtime
in our stores. We consider Granado not just a vendor, but a true partner in our growth.

CIO, National Retail ChainReliable beyond compare.

Our company operates 24/7, and IT issues at odd hours used to be a nightmare. Granado’s
managed services changed that. They monitor our systems round the clock and have a truly
proactive approach – we’ve avoided several potential outages because Granado identified and
fixed a problem in the middle of the night. On the rare occasions we do need help, their
response is immediate, whether it’s remote support or dispatching a field tech to our site. It’s like
having an internal IT department that works all the time, but at a fraction of the cost. Simply put,
Granado Technologies delivers peace of mind for our operations team.

COO, Logistics & Distribution CompanyProactive and responsive.

Over the 5 years we’ve worked with Granado, they have proven time and again that no issue is
too big or too small for them. They helped us overhaul our outdated infrastructure, moving us to
a modern, scalable setup that has supported our growth from 30 employees to over 150.
They’ve also been there for everyday needs – whether it’s a new hire setup, a broken laptop, or
guidance on software licensing. What stands out most is their commitment to our success.
They check in regularly, advise us on IT decisions as if they were part of our company, and their
team members feel like colleagues. In the tech world, it’s rare to find a partner as trustworthy
and dependable as Granado Technologies. They will be our go-to IT team for the long haul.

CEO, Professional Services FirmProactive and responsive.

As a small business owner, I used to worry constantly about IT – until I met the team at
Granado. They set up a robust network and security camera system at our manufacturing
facility, and now they manage our IT remotely. Their expertise shows – our network has never
been more stable, and I can check on my operations from my phone anytime with the cameras
they installed. Whenever we need on-site help, a friendly tech is here fast. Having Granado
looking after our technology gives me peace of mind, so I can focus on other aspects of running the business.

Expertise and peace of mind.Owner, Midwest Manufacturing Company

We hired Granado Technologies to handle the IT setup for our new downtown office – and they
delivered flawlessly. The project involved everything: cabling a 20,000 sq ft space, installing
network infrastructure, setting up workstations for 100+ employees, and equipping conference
rooms with A/V. Granado’s team coordinated with our general contractor and met every
deadline. By the time we moved in, every employee’s desk had a working computer and phone,
Wi-Fi was strong throughout the office, and even our digital signage in reception was up and
running. The whole process was seamless and stress-free from our perspective. I was
particularly impressed with how they documented everything and trained our staff on the new
systems. I highly recommend Granado for any IT project!

IT Manager, Financial Services FirmSeamless new office setup.

Frequently asked questions

What areas do you serve?

We provide nationwide on-site support across all 50 U.S. states. Whether you’re in a major metro or rural community, chances are we have a technician nearby.

Are your technicians certified?

Yes. Our team includes BICSI-certified cabling installers, network engineers, and certified IT professionals with deep field experience.

Do you offer emergency IT support?

Absolutely. Granado Technologies operates 24/7/365. We can dispatch technicians after hours, overnight, or on weekends as needed.

What’s your licensing and compliance status?

We are licensed to operate in Texas under Security License #B30828001. All our work meets TIA/EIA, ITIL, and BICSI standards.

How do I request a quote?

Use our “Get a Quote” form on the Contact page or call (210) 201‑2843. We typically respond within one business day.

Can you help us relocate or open a new office?

Yes. We provide complete IT infrastructure setup and relocation support—including cabling, network setup, hardware deployment, and go-live support.

What types of businesses do you work with?

We support clients across retail, logistics, healthcare, professional services, manufacturing, education, and more.

Do you offer VoIP and unified communications?

Yes, we offer end-to-end VoIP solutions, including hosted PBX, IP phones, and integrated UC platforms like Microsoft Teams.

Needing help or have questions? We're here for you.

We take care of our client’s technology — wall-to-wall, 24/7. Our holistic approach to core services allows our clients to confidently deploy the solutions they need to achieve their business roadmap.

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