IT Residential Services
- Audio & Video
- TV Mounting
- Smart Home
- Computer Repair
We’ve helped over 100+ homes with support and installation services.
Computer Repair and help
Diagnose & troubleshoot a single issue
NOTE: Requesting additional services not in the original request while on-site will result in extra charges
Depending on the nature of your request we may be able to offer instant support through remote team online assistance. An agent will create a secure connection to your computer and troubleshoot the issue right before your eyes.
TV Mounting
(up to 32″)
Install a bracket and mount one TV, up to 32″ in size
Connect all necessary video and basic audio components
Neatly dress wires
Configure any necessary peripheral devices
In-wall or external cord concealment is available for additional cost
TV Mounting
(33″ – 60″)
Install a bracket and mount one TV, between 33″ – 60″ in size
Connect all necessary video and basic audio components
Neatly dress wires
Configure any necessary peripheral devices
In-wall or external cord concealment is available for additional cost
TV Mounting
(61″ or larger)
Install a bracket and mount one TV, larger than 61″ in size
Connect all necessary video and basic audio components
Neatly dress wires
Configure any necessary peripheral devices
In-wall or external cord concealment is available for additional cost
Home Theater Hook-up & Setup
Assess installation area
Connect audio and video equipment in one room
Connect any capable devices to an existing wireless network
Give a walk-through of the new system
Setup and configure all necessary peripherals
Surround Sound System Setup
Connect audio and video equipment in one room
Assemble any supplied speaker stands
Program supplied remote
Give a walk-through of the new system
IMPORTANT: This service does not include in-wall/ceiling installations or in-wall wiring
Streaming Video Device Setup & Support
Hook up your streaming device to a TV or receiver
Connect to the Internet and perform first-time set up
Install and set up your streaming video apps
Demonstrate streaming device functionality
Note: Please verify that you have an available video input on your TV or receiver for your new device.
Smart Security Cam Installation
Identify the installation area(s)
Install smart home security cam
Connect cams to existing WiFi network and perform first-time set up
Install and set-up mobile app
Demonstrate commonly used features
Smart Hub or Speaker Setup
Provide assessment of the smart hub
Make sure device is correctly connected to WiFi network
Make sure app is up to date
Troubleshoot any existing issues
Demonstrate features of the device
Answer any questions to ensure that you fully understand how to control your smart hub
Smart Device Hook-up
Set up and configure your smart device
Connect the smart device to a mobile application or smart hub
Demonstrate proper smart device functionality
Smart Thermostat Installation and Setup
Provide assessment of the installation area
Install smart thermostat
Connect device to existing WiFi network and perform first-time set up
Install and set up mobile app
Demonstrate commonly used features
Please note: A functioning thermostat is required at the installation area
Video Doorbell Installation
Remove and inspect your current doorbell
Confirm compatibility
Install video doorbell
Connect to WiFi and perform first-time setup
Customize device preferences
Please note: A functioning doorbell is required at the installation area for hard-wired video doorbells
In-Wall Cable Running
Assess the cable run path
Run cable behind the wall via the determined path
Test connection to ensure functionality
Can be applied to TV cables, Ethernet (internet) cables, and speaker cables
WiFi and Network Connectivity Support
Configure and secure a router
Create a secure network
Coordinate setup preferences
Connect peripheral devices to the network
Install and configure wireless connections
New WiFi Connection Setup
Configure and secure a router
Create a secure network
Coordinate setup preferences
Connect peripheral devices to the network
Install and configure wireless connections
WiFi Signal Extension
Troubleshoot connectivity issues
Install and set up a WiFi extender (cost parts not included)
Coordinate network preferences
Connect peripheral devices to the network
Mobile Device Support
Identify the issue
Troubleshoot as necessary
Ensure proper functionality
Demonstrate issue resolution
New Mobile Device Setup
Perform initial setup and connect device to the internet
Setup one user email account
Demonstrate how to find and install new apps
Demonstrate how to find and get connected to a wireless network
Explain how to maximize battery life